Realtor Referral

Realtor Referral

    Thank you for engaging with us here at Tenant Planet, Inc..  
     
    If you have made it to this page, most likely you are someone who has a client or friend who may be in need of property management services.  

    Chances Are, As You Consider Recommending Us, You Have a Few Concerns:

    1. Is Tenant Planet, Inc. a good company?
    2. Are they going to protect my relationship with my client/friend?
    3. Do they offer referral fees?
    4. What happens when the person I refer to them needs to sell or buy again in the future?  Do they refer them back to me?
    Those are all great  questions—based on the nature of property management and real estate in general, we don’t blame you for being wary.
    To help you better understand how we operate and to answer those questions:
     
    Tenant Planet, Inc. manages over 1000 properties for clients just like yours—depending on where you look, we maintain a 4.5 – 5 star rating average online.  We currently operate in San Diego, Orange Co, and the Bay Area and as you can imagine, at this point we have pretty well seen it all.  
     
    We work with hundreds of real estate professionals, just like you, who are looking for a safe place to have a client protected, nurtured and served while they are in between buying and selling.  And they keep sending more clients because we deliver. 
     
    100% of the time, when you refer a client, we value that relationship—we serve your client, preserve the property and the moment they mention a sale, we hand them back to you.  You can have peace of mind—we are property managers, we are not here to steal your sales.  We play the long game and value a great relationship over a quick buck every time.    
     
    Also, as a small thank you, when you refer a property we always send a $250 referral fee as a gesture of our appreciation as soon as the client officially comes on board.  We know it isn’t going to change your life—but it lets you know that your relationship has value to us and that we are willing to pay for the privilege to serve your client. 

    A Little About Us

    Tenant Planet, Inc. is one of the fastest growing property management companies in the country.  
     
    We will be the first to say:  it is not because we are perfect.  
     
    • It is because we don’t hide when something goes wrong. 
    • We are transparent.
    • And we offer a better service at a better price than our competitors.  
    And of course, because we know what we are doing.  
     
    On top of that, we are a little different than all the other companies where you could send your clients because we have evolved the traditional property management service offering to save your clients tons of money while getting better service.  
    First off – your clients will always operate on a flat fee monthly cost structure:  
     
    $79/mo for Xpress™ 
     
    or 
     
    $119/mo for Premier™ 
     
    depending on which option they choose—always on a month to month agreement.  
     
    Then when they need tenant placement, 
     
    they can have a flat fee—automated option for $1195, 
     
    or 
     
    our most popular, white glove option—for 1 month’s rent with a 2 year guarantee.  
     
    Second, we leverage technology and blend cutting edge tech with phenomenal people.  
     
    We are not a tech company, but we know how to use technology appropriately to increase efficiency, improve user experience, and reduce client costs.  While also maintaining an excellent team full of property management experts working for your clients’ benefit around the clock.
    Finally— 
     
    You will get Jason Randolph as your point of contact for all questions, client updates, phone calls, meetings and referrals.  He is our head of business development, a property management expert, career relationship management pro, and super safe hands to make sure your clients have a soft and happy landing when you send them our way.  
     
    Jason will talk them through all their questions, explain the services, and act as their guide as they decide before he gets them to the team member who will help them onboard and get any property management headaches solved.  
     
    Think of Jason as your personal property management concierge—helping you retain clients through their buy-sell cycle and helping them have an awesome experience that reflects excellently back on you.  
     
    If what we believe, how we operate and what we do sounds appealing to you, we would love an opportunity to speak, learn about your goals, your client’s situation and build a longterm relationship.

    Full Breakdown of Our Services and Costs Below:

    RentalWatch Xpress™

    $ 79/mo
    • No Longterm Contract
    • We believe in earning our fees month after month, which is why we always operate on a month to month agreement. If your goals change or if you are not happy, you can cancel anytime.

    • Owner Portal & Tenant Portal
    • Both you and your tenants will have an online portal—yours, where you can store documents, make contributions and keep track of your property. Your tenant’s portal will allow them to make payments, and submit work orders and receive and send documents.

    • Rent Collection
    • We collect the rent from the tenants either via their portal (about 90% of our tenants pay online) or via mail or in person, and then we direct deposit those funds into your bank account every month right on schedule.

    • Accounting, Bookkeeping & Monthly Financial Reporting
    • We collect the funds, track them, reconcile them and then provide monthly financial reporting in the form of a financial statement (just like you get from your bank) showing beginning balance, cash in, cash out and ending balance every month. If you want more in-depth reporting, we can do that too.

    • Annual Tax Packet
    • Every year we assemble a complete tax packet—everything you need to give to your accountant—1099, Cash Flow, Annual Statement, Expense Register and copies of all invoices paid on the property. Everything you need to get the taxes related to this property complete.

    • 24/7 Maintenance Oversight
    • Be it New Years Eve or just any Tuesday at noon—we are on hand to receive the maintenance requests from your tenant, use judgement, take action and keep your property protected and secure.

    • Lease Enforcement & Tenant Management
    • There is a contract for a reason—we will enforce the lease with the tenants—be it late rent payments, a pet that they were not authorized to own, or them being less than stellar neighbors. We will communicate with your tenants, serve any necessary legal notices and manage the process from start to finish.

    • Annual Property Inspections
    • A complete detailed inspection, an easy to understand report with photos. The reality is that things happen in your property and we can’t always count on the tenants to let us know. This helps you manage risk, do the right thing for the occupants and keep your property in tip top shape. While included once per year in RentalWatch Premier™ this can also be elected any time for a one time charge of $119 for RentalWatch Xpress™.

    • Dedicated Account Representative
    • Have a dedicated account representative who monitors your goals, always is the one you speaks to and is regularly evaluating your property’s success and making changes as necessary. We all like to have a single point of contact—be it the person at the restaurant who knows exactly how you like your meal, to the bank teller who always speeds you along. Now have white glove service for your property needs as well.

    RentalWatch Premier™

    $ 119/mo
    • No Longterm Contract
    • We believe in earning our fees month after month, which is why we always operate on a month to month agreement. If your goals change or if you are not happy, you can cancel anytime.

    • Owner Portal & Tenant Portal
    • Both you and your tenants will have an online portal—yours, where you can store documents, make contributions and keep track of your property. Your tenant’s portal will allow them to make payments, and submit work orders and receive and send documents.

    • Rent Collection
    • We collect the rent from the tenants either via their portal (about 90% of our tenants pay online) or via mail or in person, and then we direct deposit those funds into your bank account every month right on schedule.

    • Accounting, Bookkeeping & Monthly Financial Reporting
    • We collect the funds, track them, reconcile them and then provide monthly financial reporting in the form of a financial statement (just like you get from your bank) showing beginning balance, cash in, cash out and ending balance every month. If you want more in-depth reporting, we can do that too.

    • Annual Tax Packet
    • Every year we assemble a complete tax packet—everything you need to give to your accountant—1099, Cash Flow, Annual Statement, Expense Register and copies of all invoices paid on the property. Everything you need to get the taxes related to this property complete.

    • 24/7 Maintenance Oversight
    • Be it New Years Eve or just any Tuesday at noon—we are on hand to receive the maintenance requests from your tenant, use judgement, take action and keep your property protected and secure.

    • Lease Enforcement & Tenant Management
    • There is a contract for a reason—we will enforce the lease with the tenants—be it late rent payments, a pet that they were not authorized to own, or them being less than stellar neighbors. We will communicate with your tenants, serve any necessary legal notices and manage the process from start to finish.

    • Annual Property Inspections
    • A complete detailed inspection, an easy to understand report with photos. The reality is that things happen in your property and we can’t always count on the tenants to let us know. This helps you manage risk, do the right thing for the occupants and keep your property in tip top shape. While included once per year in RentalWatch Premier™ this can also be elected any time for a one time charge of $79 for RentalWatch Xpress™.

    • Dedicated Account Representative
    • Have a dedicated account representative who monitors your goals, always is the one you speaks to and is regularly evaluating your property’s success and making changes as necessary. We all like to have a single point of contact—be it the person at the restaurant who knows exactly how you like your meal, to the bank teller who always speeds you along. Now have white glove service for your property needs as well.

    TenantMatch Xpress™

    $ 1195
    One Time Fee
    • Applicant Screening - Credit, Background Check, Income Verification
    • Having a well qualified tenant in your property is the difference between stress free income and high stress investment property nightmares. We make sure that your tenants are well qualified every time and you always know who is renting your home. For TenantMatch Premier™ we go one step deeper and even contact their employer and previous landlord for extra piece of mind.

    • Lease Preparation & Execution
    • Whatever the lease says, we have to do. So, a real estate pro makes all the difference. You have your licensed REALTOR® leasing agent, an expert, preparing a vetted lease and then coordinating with your tenants to get it signed and complete.

    • Payment Receipt and Processing
    • At the time of signing the lease, your new tenants will bring 1 month’s rent and their security deposit as payment to secure the property. We will receive it, handle the accounting, then take out our tenant placement fee and send the rest of the funds to you.

    • Habitablity Inspection
    • We call it the “Need to Have, Nice to Have” Inspection—we will inspect your property, with a full inspection report including photos showing the “Need to Have” legal safety and habitability requirements as well as insight into all of the “Nice to Have” items—things like touch up paint that will help your home rent faster for a higher rental rate. The Need to Have Items are non-negotiable, the Nice to Have are up to you.

    • Listing Syndication to Dozens of Websites
    • Once we have your marketing materials, we use a syndication platform to get your listing out to dozens of websites, all the big ones—Zillow, Trulia, Realtor.com, Zumper, Hotpads...and tons of little sites as well. Your property won’t only be easy to find, it will be hard to miss.

    • 24/7 AI Supported Scheduling
    • When your property is listed online, tenants will start reaching out to schedule a showing. At most companies, they are going to be waiting for a call back from a busy manager whenever they have time during tomorrow’s business hours. For us, whether they reach out during business hours, on the weekend, or during the fireworks on 4th of July, they will be immediately responded to and prompted to schedule a showing. 24/7 365.

    • Key Handoff & Pre-Move In Inspection
    • Once the property is filled and your tenants have paid, signed the lease and are ready to move in, we perform a Pre-Move In inspection to record the state of the property immediately prior to occupancy so that way when they move out we will be able to accurately and quickly get their security deposit assessed, deducted and returned. After that, we hand off the keys and the tenant moves in.

    • Remote Access Lock Box, Self Guided Showings
    • In the event that you select our TenantMatch Xpress™ tenant placement service, your tenants will schedule a self-guided showing, where they will have a one time access code to the onsite lockbox allowing them to visit the property alone. We use the most secure lockbox system in the industry—if they want to see the property, they must take a selfie, as well as a photo of their ID—the software verifies the ID and the Selfie are the same person, and it also gets their credit card info...just in case.

    • In Person, Agent Supervised Showings
    • With our TenantMatch Premier™ Service, your leasing agent will be available mornings, workdays, evenings and weekends to be onsite for all showings—letting the prospective tenant in, answering their questions, explaining the area and the amenities, and supervising the property and of course securing it when they leave. Face to face contact seems a bit old school, but we believe in the value of in person relationships and security.

    • Property Preparation—Project Management
    • After we have completed the “Need to Have, Nice to Have” Inspection, we will go over the list with you. You will help us determine what you want done. Once we have the punch list, we will gather the vendors, get the estimates, get your approval and then keep the crew on time, on budget and on task to get your property prepared in record time at fair prices.

    • Professional Marketing - Video, Photography, 3D tour
    • When you choose our TenantMatch Premier™ Service, we pull out all the stops on marketing. It isn’t enough for your property to be good enough. It needs to stand out. The best way to do that is top shelf the marketing. We bring in our marketing team, they do professional photography, video, a 3D virtual tour. When you show your friends your rental listing, they will think you’re selling the place for $2,000,000.

    • 2 Year Tenant Placement Guarantee
    • One of the greatest perks of our TenantMatch Premier™ program, when we place a tenant with TenantMatch Premier™ and you retain us to manage the property with any RentalWatch™ service, if for any reason that tenant was to leave during the first 12 months, we would find you a new tenant again free of charge. If for any reason that tenant was to leave in the second 12 month period, we would do the entire thing again for 1/2 price.

    TenantMatch Premier™

    1 Month's Rent
    w/ 2 Year Guarantee
    • Applicant Screening - Credit, Background Check, Income Verification
    • Having a well qualified tenant in your property is the difference between stress free income and high stress investment property nightmares. We make sure that your tenants are well qualified every time and you always know who is renting your home. For TenantMatch Premier™ we go one step deeper and even contact their employer and previous landlord for extra piece of mind.

    • Lease Preparation & Execution
    • Whatever the lease says, we have to do. So, a real estate pro makes all the difference. You have your licensed REALTOR® leasing agent, an expert, preparing a vetted lease and then coordinating with your tenants to get it signed and complete.

    • Payment Receipt and Processing
    • At the time of signing the lease, your new tenants will bring 1 month’s rent and their security deposit as payment to secure the property. We will receive it, handle the accounting, then take out our tenant placement fee and send the rest of the funds to you.

    • Habitablity Inspection
    • We call it the “Need to Have, Nice to Have” Inspection—we will inspect your property, with a full inspection report including photos showing the “Need to Have” legal safety and habitability requirements as well as insight into all of the “Nice to Have” items—things like touch up paint that will help your home rent faster for a higher rental rate. The Need to Have Items are non-negotiable, the Nice to Have are up to you.

    • Listing Syndication to Dozens of Websites
    • Once we have your marketing materials, we use a syndication platform to get your listing out to dozens of websites, all the big ones—Zillow, Trulia, Realtor.com, Zumper, Hotpads...and tons of little sites as well. Your property won’t only be easy to find, it will be hard to miss.

    • 24/7 AI Supported Scheduling
    • When your property is listed online, tenants will start reaching out to schedule a showing. At most companies, they are going to be waiting for a call back from a busy manager whenever they have time during tomorrow’s business hours. For us, whether they reach out during business hours, on the weekend, or during the fireworks on 4th of July, they will be immediately responded to and prompted to schedule a showing. 24/7 365.

    • Key Handoff & Pre-Move In Inspection
    • Once the property is filled and your tenants have paid, signed the lease and are ready to move in, we perform a Pre-Move In inspection to record the state of the property immediately prior to occupancy so that way when they move out we will be able to accurately and quickly get their security deposit assessed, deducted and returned. After that, we hand off the keys and the tenant moves in.

    • Remote Access Lock Box, Self Guided Showings
    • In the event that you select our TenantMatch Xpress™ tenant placement service, your tenants will schedule a self-guided showing, where they will have a one time access code to the onsite lockbox allowing them to visit the property alone. We use the most secure lockbox system in the industry—if they want to see the property, they must take a selfie, as well as a photo of their ID—the software verifies the ID and the Selfie are the same person, and it also gets their credit card info...just in case.

    • In Person, Agent Supervised Showings
    • With our TenantMatch Premier™ Service, your leasing agent will be available mornings, workdays, evenings and weekends to be onsite for all showings—letting the prospective tenant in, answering their questions, explaining the area and the amenities, and supervising the property and of course securing it when they leave. Face to face contact seems a bit old school, but we believe in the value of in person relationships and security.

    • Property Preparation—Project Management
    • After we have completed the “Need to Have, Nice to Have” Inspection, we will go over the list with you. You will help us determine what you want done. Once we have the punch list, we will gather the vendors, get the estimates, get your approval and then keep the crew on time, on budget and on task to get your property prepared in record time at fair prices.

    • Professional Marketing - Video, Photography, 3D tour
    • When you choose our TenantMatch Premier™ Service, we pull out all the stops on marketing. It isn’t enough for your property to be good enough. It needs to stand out. The best way to do that is top shelf the marketing. We bring in our marketing team, they do professional photography, video, a 3D virtual tour. When you show your friends your rental listing, they will think you’re selling the place for $2,000,000.

    • 2 Year Tenant Placement Guarantee
    • One of the greatest perks of our TenantMatch Premier™ program, when we place a tenant with TenantMatch Premier™ and you retain us to manage the property with any RentalWatch™ service, if for any reason that tenant was to leave during the first 12 months, we would find you a new tenant again free of charge. If for any reason that tenant was to leave in the second 12 month period, we would do the entire thing again for 1/2 price.

    Realtor Referral

    Realtor Referral

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